Thank you for visiting and shopping at ENVIROBIOTICS Asia. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy

Shipping Address 

ENVIROBIOTICS Asia only ships to addresses within Asia Pacific, including but not limited to China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. P.O. Box is not accepted as shipping address.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Shipment method availability vary from country to country, please refer to Checkout page.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

ENVIROBIOTICS Asia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

ENVIROBIOTICS Asia is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside Asia Pacific.

Customer from Latin America/Europe/Africa, please visit www.envirobiotics.com

Customer from Middle East/Dubai, please visit www.betterair.ae

If there is any inconsistency or conflict between the English and other language version of this Shipping Policy, the English version shall prevail.

Effective date of this Shipping Policy – February 1 ^st 2025